Support

Need help? Email us at wordglintsupport@wealthboardapp.com. Please include your device model, OS version and the app version (shown at the bottom of Settings).

Common questions

How do I restore my purchases?

In the app, open Shop and tap Restore purchases. Make sure you are signed in to the same Apple ID or Google account you used to buy.

How do I cancel my VIP subscription?

iPhone: Settings › your name › Subscriptions › WordGlint.
Android: Google Play › profile icon › Payments & subscriptions › Subscriptions › WordGlint.
Deleting the app does not cancel a subscription.

How do I ask for a refund?

Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (Play Store › Order history).

Are the leagues and leaderboards real players?

No. Rivals are practice opponents made by the game, and nothing is shared with other players.

I switched phones and my progress is gone.

Progress is stored on the device and is not backed up to a server, so it does not move to a new phone automatically. Purchases can be restored from the Shop.

Delete my data

WordGlint has no accounts and does not store your data on our servers, so there is nothing for us to delete remotely. All of your game data is on your device:

iPhone: press and hold the WordGlint icon › Remove App › Delete App.
Android: Settings › Apps › WordGlint › Storage › Clear storage, or uninstall the app.

Doing this erases your progress, coins and settings. Purchase history is held by Apple or Google, so you can ask them about it. If you want written confirmation or have any other data request, email wordglintsupport@wealthboardapp.com.